Enterprise supplier integration
& platform adoption
Led adoption of an EDI/API-based B2B integration platform across 3,000+ enterprise suppliers. Worked directly with customers to identify onboarding barriers, define requirements, and prioritize improvements.
- 4 analytics dashboards for vendor lifecycle monitoring; integration defects fell from 21% to 9%.
- 6 reusable onboarding resources and AI-enhanced workflows helped reduce support tickets by 64%.
- Standardized shipment requirements across 5 EU markets, reducing compliance breaches by 79%.
Outcome summary · illustrative supply chain graphic

